Privacy & cookie policy

We appreciate how important your privacy is and recognise that we are being trusted with protecting it, so the purpose of this privacy notice is to give you a clear explanation about how we collect and use your personal data.

We’d recommend you read the policy so you understand what data we collect about you, how we collect, use and look after that data, what privacy rights you have and how the law protects you.

Everything stated here applies to Ivy House Learning trading as Ivy House and specifically the website www.ivyhouse.co.uk. From here on in the organisation will be referred to as Ivy House.

Privacy policy

The personal data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

When you visit our website, we collect information to help us give you the best experience of The Future Leaders Project, and provide you with access to The Future Leaders Resource Portal. We cannot use this information to find out further personal information about you, but simply allows us to make improvements and tailor our content to you.

The legal basis for collecting this information is to gain explicit consent from you so that we can keep you informed about The Future Leaders Project.

How we use your personal data

We will only use your personal data when there is a lawful basis. For you, this means that we comply with all legal obligations when giving you access to The Future Leaders Resource Portal and to share information with you about The Future Leaders Project. And don’t worry, we won’t use your data to send you any marketing messages.

Sharing your personal data

We are committed to protecting your privacy and we never sell any of your personal data to any third party. The only reason we may need to disclose your data is if we are required to do so by law. For example:

  • if there is a connection with any legal proceedings or if there might be legal proceedings in the future
  • if we need to defend our legal rights (such as providing information to others to prevent fraud)
  • if we are asked to by a court or other authority

International Data Transfers

All personal data processed by us is securely stored within the UK or EEA. We will only transfer data outside of the UK or EEA for any of the reasons we talk about in this policy.

Security of your personal information and retention

We continue to take all reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

How long we will keep your personal data for

We will store your data securely until 1st March 2022, when The Future Leaders Project has ended. We will then delete it from our database (we use Hubspot) but you will have a further 90 days to request access to your data before it is removed permanently from all our records.

Third party websites

This privacy notice is strictly for the Ivy House website and services only. If you see any links to other websites, please do review the privacy notices on those other websites on how their personal data is handled.

Web Site Navigational Information

Ivy House uses commonly­ used information ­gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s websites (“Web Site Navigational Information”). This section describes the types of website navigational information the Company may collect and how the Company may use this information.

(a) Cookies
Most of our web pages use “cookies”. A cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree. These cookies allow us to distinguish you from other users of our websites, which helps us to provide you with a good experience when you browse our website. Session cookies only exist for the duration of your browser session whilst persistent cookies remain on your computer until they are either deleted or reach their specific expiry date. Your web browser may allow you to block all or specific third party cookies; however, doing so may have a negative impact on your browsing experience on many websites including this one.

(b) Web Beacons
Ivy House uses Web beacons alone or in conjunction with cookies to compile information about members and visitors’ usage of the Company websites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the Web beacon, and a description of a website tied to the Web beacon. For example, Ivy House may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s websites. Ivy House uses Web beacons to operate and improve the Company’s websites and email communications. Ivy House may use information from Web beacons in combination with data about Ivy House members to provide you with information about the Company and the Service.

(c) IP Addresses
When you visit Ivy House website, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non­-personally identifiable information. For example, Ivy House uses IP addresses to monitor the regions from which members and visitors navigate the Company’s websites.
Ivy House also collects IP addresses from members when they log into the service as part of the Company “Identity Confirmation” and “IP Range Restrictions” security features.

Your rights

We recognise your rights relating to your personal data under the GDPR. These rights include:

  • The right to request access to your personal data  – you have the right to obtain a copy of your personal data that we hold. Please contact us with a description of the exact information you are seeking using the information below;
  • The right to request correction of your personal data  – if any of your personal data is incorrect or has changed, please contact us and we will correct it;
  • The right to request erasure of your personal data – your right to have your information deleted or no longer used for processing unless there is a legal or other reason for continuing to process it. Please contact us if you have any queries or requests;
  • The right to restrict processing or object to processing – you have the right to restrict or stop us processing your information any further, but will not affect any processing which has taken place. If you no longer wish your data to be processed or used, please contact us;
  • The right to restrict processing or object to processing – you have the right to restrict or stop us processing your information any further, but will not affect any processing which has taken place. If you no longer wish your data to be processed or used, please contact us;
  • The right to data portability – you have the right to request a copy of your data in a machine-readable format for any personal data provided by you;
  • The right to complain to the Supervisory Authority – if you are unhappy with our response, you have the right to complain to the Supervisory Authority, the details of which are below:

Supervisory Authority: Information Commissioner’s Office (ICO)

Website: ico.org.uk/concerns/

Email: casework@ico.org.uk

Telephone: 03031231113

How to contact us

If you wish to contact us to make a Subject access request, request rectification, object to processing or have any other queries relating to this website, your personal data or have a complaint, please contact us using the information below:
Ivy House London
Church House
30 Church St
Godalming GU7 1EW
United Kingdom

Tel: +44 (0)1483 428585
Email: hello@ivyhouse.co.uk

Data controller

The data controller responsible for information collected on the Ivy House websites is Ivy House Learning. Ivy House is registered under Information Commissions Office – Reg. no. ZA283495

 

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